The greater understanding a person has of his role, the more effectively he will perform. This is particularly important when introducing new technology,. The Current Directions employee training program allows each employee to understand the new venture from the specifics of their job to overall scope. They learn how their function impacts the whole, their equipment, their applications, and their value to the process. Having each employee approach a new duty with confidence and understanding can cut not only the number of problems, but also dramatically reduces the time needed to solve those that do occur. The time invested in training is more than offset by the speed at which the new operations reach full potential. Confidence and understanding now replace inadequacy and fear of failing

The CD team offers training options designed to fit the knowledge levels and functions of your staff. These may include operator training, additional supervisory training, and programming training as needed. Each training group is introduced to the new project in a general on-site discussion. This includes:

The project as a whole

The technology behind the project

The way the project impacts the group in attendance

How the group's functions impact the process

The specific task the group will be performing

Specific equipment used by the group in attendance

Specific applications they would be using

For those needing additional supervisory or managerial knowledge a session could include:

Security methods

Basic data housekeeping

Back-up procedures

Basic trouble shooting issues

For IS professionals training could also include:

Additional program maintenance functions

Interconnections with other databases and /or network

Restart and recovery methods

Use of third party products to interface (like reporting tools)

Configuration methods

Individual training is also conducted is on-site. This includes:

Walking each employee through their functions

Hand-on training on specific equipment

Hands-on training on specific applications